Evri (formerly Hermes) Tracking
Tracking number format: 16 characters
Evri (formerly Hermes) tracking statuses explained
- Booked / Shipment created
- The shipment has been created or booked. The first scan can take up to 24 hours to appear.
- In transit
- The parcel is moving between sorting hubs or facilities.
- Held at customs
- International parcels may wait for customs clearance, and duties may be payable before release.
- Out for delivery
- The parcel is with the local delivery agent and should arrive today.
- Delivery attempted
- The agent could not deliver. Check for a notice, or contact the carrier to reschedule.
- Delivered
- The parcel has been handed over or left at the delivery address.
Frequently asked questions
Where can I find my Evri (formerly Hermes) tracking number?
It is printed on your booking receipt or shipping label, and is usually included in the order confirmation email or SMS from the seller.
Why isn't my Evri (formerly Hermes) tracking updating?
New shipments often take 24–48 hours to show their first scan, and parcels can go without scans while travelling between hubs. If nothing changes for several days, contact Evri (formerly Hermes) directly.
Is this the official Evri (formerly Hermes) website?
No. This is an independent tracking portal. We send you to Evri (formerly Hermes)'s official website, and the tracking information comes from Evri (formerly Hermes).